How Artificial Intelligence (AI) is Transforming Todays Business WorldSeptember 27, 2018
It’s finally here. Artificial Intelligence. It’s actually been around for some time now but at this moment AI is more powerful and smarter than ever before. How though is it helping people run their businesses efficiently? Let’s go over some examples.
First, AI has been around since about the 1950s but only until now in the 2000s have we as consumers and business leaders seen the everyday benefits. Take for example voice recognition. Besides using it on your smartphone, voice recognition is paving the way for how you can run a business. With just a simple voice command, you can control any of the software, protocols, and functions that keep your business running. Besides voice, most computers today are running a business behind the scenes on servers such as a CRM system Many service provider companies can program the AI in such a way that the language of the system can always be improving, updating, self-regulating and almost running with full autonomy without a human having to sit there or checking in frequently.
Another example of this would be the use of chatbots and VAs (virtual assistants). The traditional way of running a business would be to hire someone to take phone calls, chat with customers through a chat box, and being a digital or virtual assistant for the company. Now with AI, there is a new way of doing things. You can program and fully regulate a computer to handle responses, questions and answers or even have full chats with someone without a single human being running it all the time. It’s already being used by big companies and virtual phone system companies. It’s much more cost effective and easier to maintain a piece of AI than it is to pay an employee to run it.
Examples of AI use is everywhere. Healthcare, farming, tech companies, and the list goes on. A big leap forward is in the use of AI predictive analytics. That’s where AI shines. Imagine having a computer running and self-improving itself in the background and coming up with predictive functions to learn how and when something needs to be done in your business. It essentially acts as a human being. Leaving it alone to do its work while you’re away. An example of this is with self-driving cars. The idea is to have a car drive without a human behind the wheel and the car would be (theoretically) safer to be in because it uses AI and predictive analytics to decide its next move. It’s already here and one day will be an everyday occurrence to see a self-driving car.
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Lastly, AI can be used to give advice, clean your offices, and run simple office errands. At least that’s what scientists and computer experts hope to accomplish. Even taking a look at what Amazon is doing. They want to start delivering us our products with full autonomy with the use of a drone. Experts even now want to implement the function so that AI can learn about your personality and your company so much so to the point of treating it like another person is in the room with you. You would be able to ask it questions about its thought of your upcoming Q4 sales or why a business deal fell through. Again, all of this would be possible to control with your voice.
It’s not hard to believe any of this is possible. People have made movies about the subject for many years and we are already using AI tech in our smartphones, TVs and more. In 10 to 20 years, AI could be fully running your business without much effort from you or needing to hire other employees. AI is not going away and it is always better to adapt to new technology and find uses for it sooner rather than later. Test out a piece of hardware or software that uses AI to help you run your company just a bit easier and take the burden off yourself and your employees.