Everyone is talking about “cloud technology’. But What is it?
Simply put, it is the delivery of computing services – servers, storages, databases, networking, analytics, intelligence and more. It is to offer speedy innovation and flexibility in availing Internet resources.
More and more, we are experiencing more technology is moving to the clouds. Change from traditional software models to the Internet has constantly gained momentum over the decade.
Generally, it is a way of outsourcing computer programs. Using this technology, users will be able to access software, data, applications from wherever they are; those programs will be residing somewhere in the cloud. It means that users don’t have to worry about storage, data loss, power, they can simply stay put.
Certainly, Cloud technology is changing the face of the business world. Due to its ability to deliver nimble and substantive results without having to spend a fortune. Besides that, the cheaper costs and scalability mean that even small businesses can stay competitive with franchises operating on a national level.
Few benefits of cloud technology
Cloud computing eliminates the cost of buying hardware and software setup and running those on data centers, which means more electricity, cooling, and IT experts to manage the infrastructure.
Most cloud services are provided self-service and on-demand, which can be available in moments, maybe in few mouse clicks. How long does it take to log in to your prime account and access your TV show? Seconds maybe!
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The most important benefit of cloud tech is the ability to scale globally. It means managing the required amount of IT resources like storage, bandwidth, etc.
Due to no physical effort for software or hardware setup, the company management can save a lot of time and can focus on other business goals which are really a productivity chance.
5. Performance and security
The biggest cloud tech services run on a worldwide network of secured data centers, which are regularly updated to the advanced technology. It offers benefits like reduced network latency and economy of scale.
Types of cloud computing
There are three types of cloud service deployment; Public, Private and Hybrid.
These type of clouds are owned and managed by 3rd party service providers like Microsoft Azure, Ctrl S, which offer their cloud services like storage over the Internet.
Private cloud refers to cloud computing services that are owned and managed by a single big organization.
3. Hybrid cloud
It combines both public and private.
Types of cloud services
- PaaS (Platform as a Service) Example:- Creating web apps
- SaaS (Software as a Service) Example:- Music, Movies, Gaming, etc
- IaaS (Infrastructure as a service) Example:- Renting hosting, O.S, etc
4 Ways Cloud-Based Tech Changing Business Dynamics
1. Simplifying Operations In-Store
The increased convenience and accessibility of internet-ready services have instilled in customers the expectation of immediate answers and rapid results in every aspect of how they do business. Online retailers may seem to have an advantage in their ability to display updated inventory and pricing information with the simple click of a button, but the rise of cloud POS software has put many of these tools in the hands of brick and mortar businesses. Cloud systems provide your staff with relevant information through an inexpensive tablet they can use to automatically pull up pricing and inventory. Restaurant servers can place orders at the table without having to retreat to a dedicated kiosk and even let the customers pay for their order securely through their handheld device. These systems provide the immediate response that online businesses have along with a front-facing and personalized customer service experience.
2. Enhanced Customer Communications Online
Even if your operations are handled primarily in-store, your business can benefit from a robust web presence. A responsive and attractive web presence supplemented by cloud technology can make you more capable of responding to the needs of clients. A leaner customer service team can access all of the information they need with a click of a button, provide direct help and instructional videos, and drive customers into the store who might otherwise get their services online. And a customer that knows they can get assistance regarding your products or services without having to step into your store is more likely to come back in the future. Best of all, cloud tech makes it easier to unify customer service across web browsers and dedicated mobile apps.
3. Make Life Easier for Your Staff
The cloud doesn’t just benefit your customers. It can make life significantly easier for everyone within your operation. Since information on the cloud exists everywhere, you have more flexibility to let your staff work from home, and the ability to easily swap information reduces the barriers for getting interdepartmental approval while also making the collaborative process significantly easier.
It can be just as useful in businesses that operate within the service industry framework. Restaurant or retail managers can make use of point of sale systems to simplify the scheduling process, staff can swap shifts on the fly, and critical information can be shared between shifts with a single and simple platform. It also means that top-level managers and owners can take a hands-on approach to oversight without having to be on-site. Even if you’re managing multiple departments or locations, cloud software lets you track the productivity and successes of your company in real time without having to make regular stops to check in on your staff.
4. Reduce Infrastructural Needs
Keeping your data on-site brings with it a steep demand for space and hardware. With cloud technology, you can significantly reduce the costs of maintaining an IT team and the space necessary to maintain a server. The ability for cloud services to scale affordably means the overhead for investing in an expansion effort is significantly lower as well.
With cloud computing, you remove those hassles that come with storing your data, because you’re not managing software or any kind of hardware here – Everything is on the cloud. It is like a shared infrastructure – You only pay what you use with free upgrades and support.
Cloud-based apps are easy to develop and can be up in just days, and they even cost you less. With a cloud app, you just open a browser, log in to your app account, customize and start using it.
Most of the businesses are running their software like CRM (Customer Relationship Management), HR, Accounting, Sales, etc on the cloud.
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